• The Repair Guy Appliance service customer reviews

    We Invite you to leave as a Review on your appliance repair service with us!

    As your appliance repair man, we are honored in providing our appliance repair services to customers in Virginia Beach, Chesapeake, Hampton Roads, Norfolk, Newport News, Suffolk, Williamsburg, Portsmouth, Hampton and more. Every project we take, we do our very best in serving you with top customer service, fast and effective repairs.


    That is why our goal is for you to have the best experience possible when you trust your repair need to us. Please take the time to leave us a review and tell us about your experice with the Appliance repair man.

    Marcelo Dorner - Owner

    • Customer Service
    • Repair/Maintenance Services
    • Timelines
    • Effectiveness
    • Overall Experience
  •  

     

    Project: Appliances (All Types) - Repair or Service

    "Very knowledgeable. Repaired the issue quickly!"

    City: Chesapeake, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Excellent service. Thank you! "

    City:Williamsburg, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Service Provider: The Repair Guy Rating: Outstanding Description: Excellent Service. Couteous, respectful, and knowledgable. The technician first gave advice over the phone. After we ruled out wiring problems with the compressor he visited to diagnose the compressor and the system for leaks. The compressor tested fine, and he recharged the system. The refrigerator has been working fine since then. The charges were lower than expected and he guaranteed his work. I am very pleased with the service and recommend it. "

    City: Yorktown, VA - Jose O.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Fixed our dishwasher back in August. It has been working perfectly ever since. Marcelo is a great guy!!!!"

    City: Yorktown, VA - George K.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Was Very helpful and fair prices."

    City: Williamsburg, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo was very helpful and informative"

    City: Williamsburg, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo is a great guy. Very trustworthy and takes great pride in his work. I'll recommend him to everyone looking for his services."

    City: Norfolk, VA - Cline R.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Mark did a wonderfull job! He spent nearly three hours in ascertaing the problem and repairing it. I have recommending him to our friends and will continue doing so."

    City: Williamsburg, VA - Richard W.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcello was very reliable and very helpful. He showed up when he said he would and made and gave me total assurance of completing the job to satisfaction. Excellent customer service is a something I value greatly and he exceeded my expectations! I'd strongly recommend The Repair Guy for any homeowner and landlord needing handyman services. "

    City: Hampton, VA - David F.

     

     

    Project: Appliances (All Types) - Repair or Service

    "We feel very lucky to have found Marcelo. He is very customer focused and concentious. He is prepares you in advance of his visit and knows his stuff. We have already recommended Marcelo "The Repair Guy" to others and will certainly use him in the future. "

    City: Williamsburg, VA - Brian M.

  • The Repair Guy Appliance service customer reviews

    We Invite you to leave as a Review on your appliance repair service with us!

    As your appliance repair man, we are honored in providing our appliance repair services to customers in Virginia Beach, Chesapeake, Hampton Roads, Norfolk, Newport News, Suffolk, Williamsburg, Portsmouth, Hampton and more. Every project we take, we do our very best in serving you with top customer service, fast and effective repairs.


    That is why our goal is for you to have the best experience possible when you trust your repair need to us. Please take the time to leave us a review and tell us about your experice with the Appliance repair man.

    Marcelo Dorner - Owner

    • Customer Service
    • Repair/Maintenance Services
    • Timelines
    • Effectiveness
    • Overall Experience
  •  

     

    Project: Appliances (All Types) - Repair or Service

    "Found The Repair Guy on the internet and two other repairmen. Marco Fernandez, replyed by email, and a phone call with in and hour to set appointment at our convenience. When my wife spoke to him she explained problem. Marco knew what it was after i spend a sunday try to find and quoted a price of $150.00. received call from one other and told issue, and was quoted $95.00 to look at, plus $250.00 for parts and told me it would be 3 days to get to job. The Repair Guy Marco got the job, called 2 times to keep in touch and confirm, he worked with our schedule and arived at 7pm. and fixed in 15 min. Then walked up and told me the price he quote was $10.00 hire then what he did.So for $140.00, i got lower price, excellent communication, great service. and Marco i find funny, showed me old pump to washer and new pump as i was a factory pump he put in to . He then explained that it was a "under wire" from a bra the got sucked into pump. Next day 3rd person called and all i stated was pump is bad. $285.00 and he would fix. Marco, Thank You so much. EXCELLENT customer service. Your a friend now and will refer everyone to you. Mr. Steven "

    City: Chesapeake, VA - LIANNE S.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo went out of his way to help us replace a built-in microwave in our rental home. Very professional and friendly. We will definately hire The Repair Guy in the future!"

    City: Virginia Beach, VA - Beth M.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Called back right away and was very accomodating - came out on a holiday in order to take care of the problem - Very professional service! "

    City: Norfolk, VA - Cleriece W.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo was very friendly and knowledgeable. He was a pleasure to work with and would recommend his services to everyone. "

    City: Virginia Beach, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo was excellent - he was courteous on the phone, in fact called me back a second time. He arrived on time, had all the parts needed with him and got straight to work. He works fast and well and knows exactly what he is doing. A little more than I expected to pay but totally worth it for the quality of work done - Marcelo can come back any time...."

    City: Williamsburg, VA - Ian R.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Excellent service! His experience and customer service skills were the best i've seen! I will definitely recommend him to friends!"

    City: Chesapeake, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "I emailed at my lunch and by the time I got home Marcelo had already called 3 times. My washer was fixed in no time at all. I would highly recommend The Repair Guy. –Kevin"

    City: Virginia Beach, VA - Kevin G.

     

     

    Project: Appliances (All Types) - Repair or Service

    "marcelo was very helpful and informative about the problems with my dryer. He was also upfront about the cost to repair it, which was nice."

    City: Williamsburg, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Good technician, useful information re appliance operation, provided alternatives to repair"

    City: Norfolk, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "very good service someone i would recommend to anyone needing repair service"

    City: Hampton, VA - Magdalean w.

  • The Repair Guy Appliance service customer reviews

    We Invite you to leave as a Review on your appliance repair service with us!

    As your appliance repair man, we are honored in providing our appliance repair services to customers in Virginia Beach, Chesapeake, Hampton Roads, Norfolk, Newport News, Suffolk, Williamsburg, Portsmouth, Hampton and more. Every project we take, we do our very best in serving you with top customer service, fast and effective repairs.


    That is why our goal is for you to have the best experience possible when you trust your repair need to us. Please take the time to leave us a review and tell us about your experice with the Appliance repair man.

    Marcelo Dorner - Owner

    • Customer Service
    • Repair/Maintenance Services
    • Timelines
    • Effectiveness
    • Overall Experience
  •  

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo by far exceded my expectations. I was having problems with my washing machine and Marcelo actually got me a better deal on a used washing machine that ended up being much cheaper than repairing my old machine. Not only that but he offered me a one year warranty on my new machine at no extra charge. He and his brother iin law took my old machine away and installed my new one. He was also aware that my dish washer was wired incorrectly and volunteered to fix it at no cost. My hand rail was loose to and he fixed that as well. I definitely recommend Marcelo to any having any issues around the house. He's honest and fair and really cares about his customers and that's rare."

    City: Newport News, VA - Michael H.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Prompt. Knowledgeable. Professional! I will not hesitate to call Marc again if I need similar service."

    City: Seaford, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "The Repair Guy responded to my call immediately giving me same day service! He was very considerate, fair in pricing and was very professional. He took the time to explain my problem with my appliance. He gave me advice on what to do to prevent this particular problem from occurring premmaturly to extend the life of the part he replaced. I'm very pleased with his services. I would recommend him to those who need good service."

    City: Newport News, VA - Vincent B.

     

     

    Project: Appliances (All Types) - Repair or Service

    "As a Navy wife I am sometimes in a situation that I need to call someone for appliance repairs. It is good to know that I can count on a service technician who is kind and courteous and trust worthy. I would most certainly call Marcelo with any repair issues in the future. He is truly one of a kind."

    City: Suffolk, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Awsome experience, you couldnt ask for better service Thanks for the quick repair V/r Chris Soergel"

    City: Virginia Beach, VA - Chris S.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo did an outstanding job!! I will highly recommend him to my coworkers and friends in the area. He is someone I will now do business with whenever I need an appliance repair. He is very knowledgeable and his work ethic is unquestionable. Thank you."

    City: Hampton, VA - Keith H.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo is very knowledgeable about a range of appliances and HVAC products. He explained the problem and the cost involved and was met his time commitments. I highly recommend him. "

    City: Virginia Beach, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo is a true professional. The appointment was made for the day after I called. He fixed my refrigerator ice maker for a reasonable price and now it works perfectly after two months of not working. I am very satisfied with his performance and will call him again for any other major appliance problems. I recommend him for anyone who needs instant, efficient service at a reasonable price. "

    City: Williamsburg, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Quick response, very friendly and efficient."

    City: Suffolk, VA - Mary Lou M.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Awesome!"

    City: Hampton, VA

  • The Repair Guy Appliance service customer reviews

    We Invite you to leave as a Review on your appliance repair service with us!

    As your appliance repair man, we are honored in providing our appliance repair services to customers in Virginia Beach, Chesapeake, Hampton Roads, Norfolk, Newport News, Suffolk, Williamsburg, Portsmouth, Hampton and more. Every project we take, we do our very best in serving you with top customer service, fast and effective repairs.


    That is why our goal is for you to have the best experience possible when you trust your repair need to us. Please take the time to leave us a review and tell us about your experice with the Appliance repair man.

    Marcelo Dorner - Owner

    • Customer Service
    • Repair/Maintenance Services
    • Timelines
    • Effectiveness
    • Overall Experience
  •  

     

    Project: Appliances (All Types) - Repair or Service

    "This guy was great. while i was still filling out the form online my phone rang, it was the repair guy.(sorry i don't remember his name) i described my problem & w/in seconds he diagnosed it & told me how to fix it myself. A++++++++++++++++++++"

    City: Virginia Beach, VA - Adam W.

     

     

    Project: Appliances (All Types) - Repair or Service

    "The gentleman was very professional, he was on time and kept in touch with me via the phone leading up to the visit. He showed me what was wrong (broken) and also showed me that the part he was replacing was a genuine part. He cleaned up and tested the washer before leaving and gave us a 90 day warranty. His price was fair and he will be recommended."

    City: VIRGINIA BEACH, VA - Janice P.

     

     

    Project: Appliances (All Types) - Repair or Service

    " They were quick to respond within a few hours diagnosed and repaired the problem within an hour. I was very pleased and would recommend them to family and friends any day thanks again Bill"

    City: Newport News, VA - William S.

     

     

    Project: Appliances (All Types) - Repair or Service

    "The Repair Guy has an excellent personality as well as possessing a professional and a dedicated demeanor. I would definitely highly recommeded him to everyone that I know. If the rating system for this man were a '10', he would definitely receive a '10' from me! Marcelo, keep up the good work. You are most definitely a credit to your profession. God Bless You Always! Respectfully and Sincerely, Clarissa Stallings, Newport News, VIrginia"

    City: Newport News, VA - clarissa s.

     

     

    Project: Appliances (All Types) - Repair or Service

    "very profesionial. outstanding service"

    City: Suffolk, VA - Debra H.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo was very informative and explained what he was doing and how to prevent problems from occuring in the future. "

    City: Virginia Beach, VA - Janet P.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Superb service. Marcello (The Repair Guy) had the problem with my refrigerator tentatively diagnosed after a short phone interview, then confirmed the problem on-site. A $40.00 part fixed the problem. Hire The Repair Guy first. Wait for him if you have to. He is professionalism personified."

    City: Virginia Beach, VA - James S.

     

     

    Project: Appliances (All Types) - Repair or Service

    " Quick outstanding service. After he fixed My my washing machine at a very resonable price he noticed a problem with my dryer, the vent was clogged. He went out of his way to at no extra cost to get my dryer up to par and avoid a problem up the road. I really can't say enough about this gentlemen, friendly, professional, knowlegeable... etc. I highly recomend The repair guy to anyone having issues with an appliance. You simply will not be dissapointed with his service. "

    City: Virginia Beach, VA - LIonel P.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcello repaired our Scotsman ice maker in the time/budget estimated. He is the most professional repair person we have ever had in over 35 years of home ownership. He'll be the first and only person we'll ever call for future repair of appliances."

    City: Williamsburg, VA - Cashore c.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Outstanding experience. Quick response, knowledgeable, professional and friendly. I would highly recommend this company to anyone and will definately use them again."

    City: Norfolk, VA - Mark w.

  • The Repair Guy Appliance service customer reviews

    We Invite you to leave as a Review on your appliance repair service with us!

    As your appliance repair man, we are honored in providing our appliance repair services to customers in Virginia Beach, Chesapeake, Hampton Roads, Norfolk, Newport News, Suffolk, Williamsburg, Portsmouth, Hampton and more. Every project we take, we do our very best in serving you with top customer service, fast and effective repairs.


    That is why our goal is for you to have the best experience possible when you trust your repair need to us. Please take the time to leave us a review and tell us about your experice with the Appliance repair man.

    Marcelo Dorner - Owner

    • Customer Service
    • Repair/Maintenance Services
    • Timelines
    • Effectiveness
    • Overall Experience
  •  

     

    Project: Appliances (All Types) - Repair or Service

    "courteous, fair and prompt"

    City: Williamsburg, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Excellent service. Very reasonable expense. The Repair Guy called me within one minute of submitting my service request. Said he could be at my house in 1.5 hours. He was. Once in my house he was on task assessing, repairing, and educating me. I would recommend Mr. Fernandez to anyone. Keith Martin"

    City: Norfolk, VA - Keith M.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Very curteous and professional. Took the time to explain the appliance damage to me and every process of the repair. Knowledgeable and communicated effectively as well as completed the job with extreme satisfaction that I would highly recommend his work based on his professional conduct and expert managment of the entire process from the notification, timely arrival and project completion. I'm thankful and will remain a future customer of his for future work required on my appliances."

    City: Portsmouth, VA - kelly G.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcello was great, great personality, very professional and very knowledgeable. He came and serviced our refrigerator within 2 hours of our call, which was so important since we had food defrosting in the freezer. He spent time to analyze what was wrong and fixed the problem promptly. We were very impressed with his expertise. We found his rate to be very affordable and very up front...no hidden surprises. We would definately call him again."

    City: Virginia Beach, VA - Marti N.

     

     

    Project: Appliances (All Types) - Repair or Service

    "The guy went way beyond what we asked for and stayed on the job until it was finished, even in the hot conditions to make sure we were able to use our appliance that day. He had problems with a new part, I think the new part was bad. He left and told me that he would be back the next day, but he was back within an hour to fix the problem. I will call him back to fix any other appliance in my house or my family and friends. I told people at work that if they ever need someone to repair their appliance, this is the man. It was also a learning experience for me because he answered all my questions about my appliances"s "

    City: Virginia Beach, VA - James B.

     

     

    Project: Appliances (All Types) - Repair or Service

    "He was on time, even a little bit early. He found the problem(s) quickly, educated me as to what caused them, got the replacement parts and was back in a little over an hour (while he completed another repair job on the way to the store), and did some extra cleaning out of the lint in my dryer. He was honest, on time, quick, knowledgable, and respectful. He is a definant recommendation!"

    City: New Port News, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "The Repair Guy was great, very courteous and prompt. He fixed my Kenmore washer in about 15 minutes. "

    City: Virginia Beach, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    ""Very friendly, courteous. Would definitely use again"

    City: Chesapeake, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "very prompt in responding to the email. Appointment scheduled very quickly. Repair was done quickly and and what was needed was explained. Very good experience"

    City: Poquoson, VA - Pat s.

     

     

    Project: Appliances (All Types) - Repair or Service

    "He was very responsive and made the repair in one call. He offered additional information about the product that I previously did not know, Overall it was an excellent experience. I would highly recommend this service."

    City: Williamsburg, VA - Henry H.

  • The Repair Guy Appliance service customer reviews

    We Invite you to leave as a Review on your appliance repair service with us!

    As your appliance repair man, we are honored in providing our appliance repair services to customers in Virginia Beach, Chesapeake, Hampton Roads, Norfolk, Newport News, Suffolk, Williamsburg, Portsmouth, Hampton and more. Every project we take, we do our very best in serving you with top customer service, fast and effective repairs.


    That is why our goal is for you to have the best experience possible when you trust your repair need to us. Please take the time to leave us a review and tell us about your experice with the Appliance repair man.

    Marcelo Dorner - Owner

    • Customer Service
    • Repair/Maintenance Services
    • Timelines
    • Effectiveness
    • Overall Experience
  •  

     

    Project: Appliances (All Types) - Repair or Service

    "Great service!"

    City: Hampton, VA - Roger H.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Very prompt service. Called immediatly (so did the other guy!). Showed up next day and had fridge running quickly. Fair price also. Impressed and will use him again."

    City: Chesapeake, VA - Sean & Shannon G.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcello was great. He was very prompt, knowledgeable and professional. He saved me money and showed me preventive measures to use to keep my appliances working well, again saving me money in the future too. Chris"

    City: Virginia Beach, VA - Chris H.

     

     

    Project: Appliances (All Types) - Repair or Service

    "My experience was better than I could have ever expected. Prompt service, professional work and care for a fair price, the job was done right the first time, learned a few new things and feedback after the job was done and paid for. The Repair Guy will be my guy from now on."

    City: Virginia Beach, VA - Ronald L.

     

     

    Project: Appliances (All Types) - Repair or Service

    "The Repair Guy fixed the problem to my satisfaction and he explained the installation of the "bellow" for my washer. Moreover, he provided me with valuable information about the washer and explained the workings of this model. The job was completed in about 30-40 min. CAG"

    City: Suffolk, VA - Clarence G.

     

     

    Project: Appliances (All Types) - Repair or Service

    "He is an honest person I would call him any time and recommend him to all for my friends if needed."

    City: New Port News, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Excellent fast service!!!"

    City: Virginia Beach, VA - Paola d.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Fast response! He was at my house within the hour. Fixed the problem in less than 30 minutes. Great prices!! Would call him again! "

    City: Virginia Beach, VA - Tracy B.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo was very prompt in fixing my appliance. He walked me through the whole process of replacing components. I now have a better understanding of what went wrong. Oh, and he fixed my washing machine too! He's already done a follow up call to check on the appliance. Above all that, it was nice to interact with someone with bilingual skills. A+++ "

    City: Norfolk, VA - Eric A.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcello is a great guy and surely knows his trade! Hire him!"

    City: Williamsburg, VA - Yu C.

  • The Repair Guy Appliance service customer reviews

    We Invite you to leave as a Review on your appliance repair service with us!

    As your appliance repair man, we are honored in providing our appliance repair services to customers in Virginia Beach, Chesapeake, Hampton Roads, Norfolk, Newport News, Suffolk, Williamsburg, Portsmouth, Hampton and more. Every project we take, we do our very best in serving you with top customer service, fast and effective repairs.


    That is why our goal is for you to have the best experience possible when you trust your repair need to us. Please take the time to leave us a review and tell us about your experice with the Appliance repair man.

    Marcelo Dorner - Owner

    • Customer Service
    • Repair/Maintenance Services
    • Timelines
    • Effectiveness
    • Overall Experience
  •  

     

    Project: Appliances (All Types) - Repair or Service

    "They were very curteous on the phone upon initial contact. Coming in on a Saturday was even more convenient for me. Marcelo was the only company that would give me some kind of round about rate on the phone and he the job was exactly what he quoted. They were very professional and even gave some advice on some other appliances I had. It was a pleasure to do business with this company. I would recommend them to anyone!!"

    City: Virginia Beach, VA - Sally H.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Absolutely wonderful. He was professional. Polite. Punctual. He provided tips on how to do simple household repairs and maintenance. I will be using him again for my appliance repairs and would recommend him to others. "

    City: Suffolk, VA - Bobby W.

     

     

    Project: Appliances (All Types) - Repair or Service

    "I loved his services he explained everything to me so I could understand he speaks spanish which made it even better he showed he did everything quick at my time he was on time I would recommend him to everyone who has a problem with their products"

    City: Newport News, VA - LYDIA G.

     

     

    Project: Appliances (All Types) - Repair or Service

    "The repairman was excellent he took the time to explain what was going on in words I can understand. He was very well mannered and clean with the repair. I will call for every repair in the future including my dishwasher that is up next."

    City: Newport News, VA - LORNA H.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Excellent Work. "The Repair Guy" is now 'My Repair Guy' First Class all the way."

    City: Virginia Beach, VA - Brae L.

     

     

    Project: Appliances (All Types) - Repair or Service

    "This gentleman was accurate with the problem . He was very knowledgeable about his job . He fixed the problem in reasonable time and we were very satisfied."

    City: Norfolk, VA - Wilbert V.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Immediately called back. Service on the weekends. Very professional and would highly recommend."

    City: Williamsburg, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "The Repair Guy was very friendly and knowledgeable. He took the time not only to ensure he knew exactly what was wrong with our refrigerator, but to explain ways that we could maintain its life with some simple periodic maintenance. In a time where maintenance professionals are spotty at best, The Repair Guy is a trustworthy individual I would not hesitate to call on again to affect my home repairs."

    City: Virginia Beach, VA - Samantha A.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Very honest and informative. Arrived at our home on a Saturday evening, which is unheard of in the repair business. He was very professional and explained the problem thoroughly and was truly concerned that we were totally satisfied with the work. Would refer him to our friends and neighbors and will call him with any other service work."

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcello is a great guy and surely knows his trade! Hire him!"

    City: Hampton, VA - Ken W.

  • The Repair Guy Appliance service customer reviews

    We Invite you to leave as a Review on your appliance repair service with us!

    As your appliance repair man, we are honored in providing our appliance repair services to customers in Virginia Beach, Chesapeake, Hampton Roads, Norfolk, Newport News, Suffolk, Williamsburg, Portsmouth, Hampton and more. Every project we take, we do our very best in serving you with top customer service, fast and effective repairs.


    That is why our goal is for you to have the best experience possible when you trust your repair need to us. Please take the time to leave us a review and tell us about your experice with the Appliance repair man.

    Marcelo Dorner - Owner

    • Customer Service
    • Repair/Maintenance Services
    • Timelines
    • Effectiveness
    • Overall Experience
  •  

     

    Project: Appliances (All Types) - Repair or Service

    "I couldn't have been more pleased with The Repair Guy. I expected to have something replaced, whether I really needed it or not. My immediate problem (no hot air in the dryer) resolved the evening before when I flipped the circuit breaker back and forth. I had family visiting that week and my washer and dryer were going almost non-stop. I still wanted a total look at my dryer and then I added my washer since both were 1993 vintage. After looking at/testing both appliances (and showing me everything as he went), all checked out fine. I was not only educated on what could go wrong with my washer/dryer in the future and what to watch out for, but was educated on other appliances to include cleaning refridgerator coils, my microwave, and hotwater heaters. As part of the dryer look, The Repair Guy also climbed a ladder, educated me on cleaning my outside lint vent, and then actually cleaned it for me. If you want a company with professionalism and integrity, I highly recommend The Repair Guy."

    City: Hampton, VA

     

     

    Project: Appliances (All Types) - Repair or Service

    "Very proffessional, knowledgable and caring. I wiill recommend Marcello to anyone who asks."

    City: Portsmouth, VA - Pinkie W.

     

     

    Project: Appliances (All Types) - Repair or Service

    "Marcelo was wonderful!!! Response was almost immediate! Very nice and extremely honest and up front. Polite and courteous. Very nice personality. Did great work, explained everything very clearly. I give him 5 stars ++ "

    City: Chesapeake, VA - Beth L.

     

     

    Project: Appliances (All Types) - Repair or Service

    "He does great work. He is friendly and professional. He's the bomb. He communicates very well. I would highly recommend him."

    Patricia V.

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